How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
If you have any further questions, please don’t hesitate to contact us at [email protected]
Terms & Conditions
Payment at time of order unless otherwise arranged
Prices subject to change without notice
Freight note included in quoted prices.
Shipping Policy
All orders are entered into our system within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Production times vary depending the product type ordered.
Domestic Shipping Rates and Estimates
Shipping rates vary depending on the size of the parcel and your location. A quote will be provided on request
In-store pickup available on request.
International Shipping
Shipping price will be quoted at time of ordering and will vary depending on location and size of order.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lega is not responsible for these charges if they are applied and are your responsibility as the customer.
If you have any further questions, please don’t hesitate to contact us at [email protected]
Refunds and Returns Policy
We accept return/discrepancy queries up to 14 days after delivery, only if the item is faulty or not as per the approved artwork. We will either refund the order (less shipping costs), or arrange to replace the order, assessed on a case by case basis.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at [email protected]